F.A.Q.s

How much will it cost to have my company logo embroidered?

The two items of information we need in order to give you a quote are:

  • Quantity of pieces in order
  • Number of stitches in pattern (we can estimate this when we see your logo or design)

How do I wash my embroidered garments?

No special washing is required. Follow the manufacturer’s suggested instructions.

Can I have a custom logo embroidered?

Yes! Just send a copy of it to us and we’ll get back to you in 24 to 48 hours with a quote.

How does my logo get from paper to being embroidered?

Modern embroidery machines are automated. The computer needs a program, or pattern, to direct it to produce the desired pattern. The process of creating this program is called “digitizing”. It is a key component of good embroidery because, without a quality pattern, it is impossible to produce quality embroidery.

Can I use bleach?

No, it is not recommended.

How quickly will you act on my order?

We are very efficient in processing orders. Depending on the product and services you request, time frames will vary.

  • Baby Items – 3 business days
  • Screen Printing – 10 business days
  • Embroidered Items – 7 – 10 business days (depending on design)
  • Digitized Logos – 5 business days to have the artwork complete. Once you approve the artwork, the same timelines as above apply.

All personalized items are not returnable.